Recent events have left most people in awe of Mark Zuckerberg’s tenacity in responding to questions about his company’s mishandling of user data. While this is certainly commendable, it also highlights an uncomfortable truth: even well-meaning individuals within large corporations can do serious damage when motivated by malice or ignorance.
As we know, last week Mr. Zuckerberg suspended the account of freelance writer Arielle DiBiaso for posting what he considered to be “fake news” about him and his company. What many don’t realize, though, is that Ms. DiBiaso didn’t actually say anything false about either Mr. Zuckerberg or his company; she simply expressed her opinion about how they handled certain issues.
Importantly, while Ms. DiBiaso has since apologized for her comments, she still maintains her position that Mr. Zuckerberg needs to address the issue of fake news more broadly than just his initial statement indicated. She feels that he doesn’t go far enough in defining what counts as fake news, and instead uses his own definition which unfairly targets conservatives.
It’s worth noting here that although Ms. DiBiaso describes herself as a conservative, she does not endorse any political party or candidate. Rather, she says that she is only able to vote for candidates who fit her moral standards, something that applies to both liberals and conservatives.
Make sure you’re not doing anything wrong
It is very frustrating when your account is suspended because of something you did or someone said. You may have made an honest mistake, but it will take time to determine if that was the case.
If you think your account has been mistakenly restricted, then you are allowed to appeal! This can be done by clicking here. There are several steps in this process, so make sure to check out all of them to see if you are eligible for reinstatement.
Contact Facebook
Sometimes, you use your Facebook account for something that gets out of hand and violates their terms. This is called infringe content or copyrighted material. If this happens enough, they will suspend your account.
This can be due to an image being posted with too much detail, posting a link to another site, sharing music or video content without permission, etc.
It is very important to understand what will make them react quickly when your account is suspended. There are many ways to re-activate your account, so it is best to be prepared.
They may even ask you to verify who you share information with by looking up names and addresses!
So how do you stay active while your account is suspended? Here are some tips.
Create an alternate account
If you need to access your account, you can create another account with the same email address. You will then have two separate accounts that you can use to log in to FB.
It is important to note that if you choose this option, we cannot recover the data from the other account so make sure to save all of your personal information such as photos, notes, and messages.
This also applies if someone else uses your original account- they would need to add you as a friend or member before creating the second account.
You should also check your spam folder as well as any apps that may have been deleted accidentally. We cannot help you do either one of these things unless you contact us!
We are not allowed to restore active accounts so please be careful about what you share online and/or how private you want to feel. I’d recommend taking some time to review your settings before creating the new account.
Tell your friends
It is very important to tell your close friends about this, as they may need help logging into the account while it is reinstated.
It is also crucial to remember all of their information like passwords, so that you can re-access the account for them!
If possible, save a copy yourself in case you lose access, or someone else uses the computer to log onto the account. You could also backup all of their files and data.
Tell your family
If you are trying to reach someone through Messenger, WhatsApp, or another feature of Facebook, they may not be able to contact you because your account is temporarily suspended.
If this happens, you will get an error when you try to log in. The system will direct you to a page telling you that Your access has been disabled due to having violated the terms of use for Facebook.
This can include things like posting inappropriate content, violating privacy settings, etc. It’s important to remember that once you violate these rules it cannot be undone, even if you later regret doing so.
You will receive an email notification about your suspension and then an additional reminder message via messenger or phone call. After this second notice, it will be one week before your account is restored. During this time you can update your profile and edit existing posts but you will no longer have access to any features.
Talk to a professional
If you are ever blocked or notified that your account is under review, it is important to talk with a professional before changing anything about yourself. Changing your profile pictures, cover photos, and/or usernames can all contribute to why your account was suspended.
It is very common for people to change their username or password then forget to remove references to the old one. For example, if your previous username was ‘BestFriends’, you could update it as ‘Newbestfriends�’ but still have the word ‘Bestfriend’ in there!
By including such terms as your current username, past comments, messages, etc., this gives someone else an excuse to flag your content as potentially containing nudity, hate speech, or other things that are not allowed on Facebook.
Re-establish your credit
If you find that your account has been suspended, first make sure to re-establish your credit by seeking professional help as soon as possible.
There are several ways to do this. Some companies will let you prove that you are alive before granting access back to their site and files. Others will directly ask you if you made false statements about yourself or your life, which can hurt your reputation even more.
If you have done any of these things, then the hard work comes next. Find reputable people who deal with credit cards and debt to fix your credit. There are many resources online and in stores where you can get tips on how to use them effectively.
Get a new credit card
If you find that your account is locked, it’s probably because someone tried to do an external transaction or there was suspicious activity.
It’s very important to take a few minutes to go through your recent transactions in order to determine whether this happened due to a fraudulent online purchase or not.
If it does look like it, then you should make sure that your personal information has been deleted so that people cannot use it to steal from you.
However, if it looks like your computer received malware software via email, then it would be wise to run a full virus scan before restoring your profile.
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